At Magical Luxor, we are committed to providing our guests with a smooth, safe, and enjoyable travel experience. Please read the following policies before booking your tour.

1. Booking Policy

All bookings are subject to availability and confirmation. Once your booking is confirmed, you will receive the necessary details regarding your tour, including the meeting point, pickup time, and other relevant information.

Please make sure that all information provided during the booking process is accurate.

2. Payment Policy

Payment details and requirements may vary depending on the tour. Any applicable fees or additional charges will be communicated clearly before confirmation.

3. Cancellation Policy

Cancellation terms may vary depending on the type of tour and the service provider involved. Please check the cancellation conditions of your selected tour before completing your booking.

For cancellations made within the applicable cancellation period, refunds may be available according to the specific tour’s policy.

4. Changes to Your Booking

If you need to change your booking, such as the date, number of travelers, or pickup location, please contact us as soon as possible.

We will do our best to accommodate your request, subject to availability.

5. Tour Changes or Cancellations

In rare circumstances, a tour may need to be modified or cancelled due to weather conditions, operational issues, government regulations, or other circumstances beyond our control.

In such cases, we will contact you and, where possible, offer an alternative arrangement.

6. Pickup & Transportation

Please be ready at the agreed pickup location at the scheduled time. Delays caused by the guest may affect the tour schedule.

Pickup and transportation arrangements depend on the selected tour and will be provided in your booking details.

7. Personal Belongings

Guests are responsible for their personal belongings throughout the tour. Magical Luxor is not responsible for lost, damaged, or stolen personal items.

8. Health & Safety

Guests are responsible for informing us of any conditions, allergies, mobility limitations, or special requirements that may affect their participation in a tour.

Certain activities may have specific safety requirements or restrictions.

9. Children

Children are welcome on many of our tours. Age requirements and child prices may vary depending on the selected activity.

Please check the tour details or contact us before booking if you are traveling with children.

10. Privacy Policy

We respect your privacy and are committed to protecting your personal information. Information provided during the booking process will only be used for purposes related to providing and managing your travel services.

11. Customer Support

If you have any questions, concerns, or special requests, our team is available to assist you.

Magical Luxor — Your Journey, Our Expertise.